Returns & Exchanges

At Arc, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return window for all unworn apparel. If your new piece doesn't fit or feel quite right, our streamlined process ensures a quick exchange or full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided at the end of the portal process and securely package your items in their original bags.

3

Drop Off Package

Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of generating your label.

4

Receive Your Refund

Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing