Frequently Asked Questions

Everything you need to know about your Arc experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the 'Fit Note' section for style-specific advice.

Do you offer international shipping?

Yes, Arc ships to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

Where are your garments manufactured?

Arc is committed to ethical production. Our collections are manufactured in certified factories in Portugal and Italy that prioritize fair wages and sustainable textile practices.